All support questions for MRI Inspections powered by HappyCo, should be directed to the MRI Client Support Team. You can contact MRI Client Support via the myMRI Client Portal, or click here to visit for a list of our support phone numbers and hours.
The myMRI Client Portal is an authenticated website that provides a direct link to our Global Client Support teams as well as self-service resources for the MRI Inspections, powered by HappyCo.
How do I access the MyMRI client portal?
All portal users can access the myMRI Client portal at https://mymri.force.com/ClientPortal/login. If you do not have access, please contact your organization’s Designated Support Contact.
What is a Designated Support Contact (DSC)?
A Designated Support Contact is a contact within your organization that can access self-service resources and Client Support through the myMRI Client Portal. A DSC may also delegate access to the myMRI Client Portal to other users within their organization.
What is a Non-DSC Portal User?
A Non-DSC Portal User is a contact within your organization that can access self-service resources and Global Client Support through the myMRI Client Portal but cannot delegate access to the portal for other users.
Is there any limit to how many DSCs or Portal Users I can have on my account?
There is no limit to how many DSCs or Portal Users a company may have.
How do I change the Designated Support Contact(s) on my account?
The Add/Change request form for Administrator/ DSC, is available for download on the myMRI Client Portal. Once completed it can be submitted to Client Support for processing.