If you’ve been out in the field all day without a solid internet connection, you can continue to sync when you get back online.
- The total number of items that need to be synced will appear in the top left, in the Cloud Activity
- In order to upload to the cloud and sync, make sure you have a strong Wi-Fi connection
- Once you do, your data should begin syncing automatically, if not-- you can tap the Sync button in the top right to jumpstart the process
- Check both data and photo streams to make sure they’re up-to-date
- The total number of items that need to sync will appear as a number at the top left of the Cloud window
- If you have a lot of photos they could take several minutes to upload
On Android devices, you'll need to have Background Sync enabled.
- The location of Background Sync can vary, depending on your device
- It can generally be found in your device Settings menu
- If you have a hard time finding the setting, type "[device model], background sync enabled" into a search engine, such as Google
Some Samsung devices may have Sync Data disabled in the devices settings, which will cause issues with uploading your data. To turn this on:
- Please go to your phones Settings
- Tap User & Privacy
- Tap Accounts
- Tap Inspector
- Turn Sync Data to 'On'