Editing Pre-filled Template Values: setting pre-filled values in your Unit Walk template will set default values across all unit inspections.
You can pre-fill values through the Android/iOS mobile app or via Happy Manage.
Happy Manage: manage.happyco.com
Click the HappyCo logo in the top left
Choose a Property
Click the Inspector icon
Go to Templates Tab
Click to open Template
Click Edit Template
Select ratings for all items you wish to Pre-fill (you'll know this worked because the rating icons will be colored in)
Hit Save & Exit
Upon Saving, all changes will update as default values across all Scheduled inspections created from the template. Draft and Complete inspections will not be updated.
If changes are not reflected immediately, make sure your device is connected to cell data/wifi, go to the Templates tab, and pull down in the in the middle of the screen to force refresh.