This article covers how to update a user's profile and password in HappyCo.

Please note: This can only be done by a user that has the Administrator role in HappyCo. HappyCo Administrator roles are not linked to Buildium Administrator roles.

Updating a User's Profile

• Log into Manage, and click on the Settings icon in the lower left corner above your initials

• Select the Users option in the pop up menu

• Once on the Users list page, click on the name of the user you need to update

• To update, simply click the Name, Email, or Phone Number on the user's page   

• Enter the new details

• To change a user’s Role click their current Role select the new Role from the dropdown

• Once you click out of an updated field, the details will be automatically saved

• Please note: After Role changes are made, ensure the user refreshes their app permissions

  • This can be done by selecting Sync Permissions within the app's Settings

Resetting a User's Password

• To start, select the user you'd like to update the password for

• Click the 3 vertical dots button in the top right

• Select Reset Password

• Enter the new password (optional) 

• Click Reset 

  • If you leave the password field blank, an email will be sent out and the user will be able to choose their own password

  • If you enter a password for them, you'll need to let them know separately