Release Date: Early Access: April 7th, 2025

How to Enable: Admins can enable this feature through the Release Updates section in the Admin Center.

Feature Summary

The Work Order Issues feature makes work orders easier to understand by automatically assigning a specific issue classification. This helps maintenance teams quickly identify what the problem is and how to fix it, improving efficiency and reducing miscommunication.

How It Works

1. Automatic Assignment

• When a work order is created, the system analyzes the description and assigns a Work Order Issue based on the details.

2. Manual Assignment and Fixes

• If the system doesn’t assign an issue correctly, the Work Order Issue field will be left blank for now.

• Work Order Issues are now visible in the Task Detail Drawer within Manage.

• Mobile support coming soon! We are training the model to improve accuracy before rolling it out to mobile devices.

🚀 What’s Next?

Future updates will replace traditional work order titles with Work Order Issues, categories, and subcategories, making it even easier to quickly understand and prioritize tasks.

✅ Faster issue identification – Know exactly what needs to be done without clicking into every task.
✅ Smarter organization – Work Order Issues will provide clearer insights into recurring problems and trends.
✅ Improved automation – As the model gets smarter, fewer manual corrections will be needed.

This is just the beginning—stay tuned for even more enhancements to make work orders smarter, faster, and more intuitive! 🚀🎉