Vincent Galante
Articles
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Making a One-Time Payment
You can make one-time payments using your credit card or direct withdrawal for any outstanding charges through the resident portal. Steps Web Portal Log into the Resident PortalLog into the portal...
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Setting Up Preauthrorized Payments (AutoPay)
Setting up preauthorized payments saves you time and hassle and ensures you stay on top of rent payments. They can be set up during your application or when you're a resident. Note: If you delete y...
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Completing a Survey
From time to time, your property team may send you a survey to get your feedback or opinions. Completing surveys is quick and easy. Steps Web Portal Log into the Resident Portal and Open a SurveyL...
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Sending a Message to Your Property Team
Whether you have questions or just need to send a quick note, chat is a quick and convenient way to communicate with your property team. Note: The contents of your chat are visible to all leasehold...
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Cancelling an Amenity Booking
Life happens, so when you need to cancel an amenity booking, it's quick and easy. Steps Web Portal Log into the Resident PortalLog into the portal and navigate to the Make an Amenity Booking tile....
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Booking an Amenity
Depending on your property, residents may have access to community amenities such as exercise equipment, BBQs, party rooms, and more. To view and book building amenities, follow these steps: Steps ...
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Viewing Notices
Your property team may send notices to keep you informed and to request entry to your unit. You can opt into notification messages (email, SMS, push) in addition to viewing notices within your resi...
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Viewing Promotions
Your building may partner with local businesses to provide special offers for its residents. To view available promotions within your community, follow these steps: Steps Web Portal Log into the R...
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RSVP to an Event
Your property team can invite you to events from the Resident Portal. To RSVP, follow these steps: Steps Web Portal Log into the Resident PortalLog into the portal and navigate to View Community E...
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Cancelling a Service Request
You can easily cancel when a service request has been created in error or when you've solved the problem yourself. Note: Not all property managers allow residents to cancel service requests. If you...