Vincent Galante
Articles
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Setting a Temporary Password
When an applicant or resident forgets their password, you can provide them with a temporary password. Note: After creating a temporary password, you'll need to provide it to the applicant or reside...
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Configuring Automated Application Workflows
Application workflows are customizable conditions your team can configure automatically filter and action applications that meet certain criteria. Applications can be flagged or rejected, saving yo...
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Automatically Assign Generic Applications
When an application is submitted via a generic application link you can decide if they will be automatically assigned or if they will remain a pending state. When enabled, automatic assignment rand...
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Removing Applicants from an Application
Sometimes it's necessary to remove an applicant from an application. Doing so is easy. Note: If you have an active Yardi Voyager integration you are unable to remove Primary Applicants. Steps Open...
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Configuring a Custom Application Success Message
You can configure property-specific content you'd like your applicants to see when they complete their applications. This content is also included in the notification sent to applicants on successf...
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Marking a Lease as Signed
In rare circumstances, it's possible that a lease's status will not correctly update once applicants or an agent signs a lease contract. To alleviate this issue, elevated permission and tools exist...
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Resolving Yardi Application Syncing Issues
In some situations, an application can get un-synced from its Yardi Status. It is important that you do not alter or modify the applications in Yardi directly. Instead please follow the instruction...
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Delaying Unit Assignment on an Application
Delayed Unit Assignment allows your team to send applications that are assigned to a unit type instead of a unit number. This is helpful when you aren't aware of the unit number that your applicant...
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Enabling Delayed Unit Assignment
Delayed Unit Assignment allows your team to send applications that are assigned to a unit type instead of a unit number. This is helpful when you aren't aware of the unit number that your applicant...
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Configuring Credit Checks and Soft Checks
Configuration for credit and soft checks occurs at both company and property levels. Credit Checks: A standard credit retrieval. Soft Checks: An additional check which includes a public directory s...