Vincent Galante
Articles
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Receiving a Parcel
Parcel Delivery allows site staff to track packages and notify residents of their delivery. Steps Navigate to Parcel DeliveryFrom the menu, navigate to Community → Parcel Delivery. Click Add Par...
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Viewing Survey Results
Once a survey is published it is accessible to all residents of the buildings to which it was assigned. When residents complete a survey, the results are visible to agents with access to Surveys an...
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Creating a Survey
Surveys provide a simple way for site teams to learn more about their residents. Surveys can be found by navigating to Community → Surveys in the menu. Steps Navigate to SurveysSurveys can be fo...
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Creating a Promotion
Promotions allow site teams to post in-house and third-party offers to the Resident Portal. When claiming an offer, residents can simply click on a link, so an external website for offer redemption...
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Enabling Offline Mode for an Amenity
Amenities that are temporarily unavailable for service or renovations can be put into Offline Mode. Offline mode maintains the visibility of an amenity while preventing bookings. Steps Navigate ...
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Creating an Event
Events can be created for one or more properties within the management portal. Steps Select PropertiesFrom the Properties select input, choose the properties at which the event will take place. En...
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Viewing Events
Events allow site teams to configure and invite residents to building events. They can be accessed by navigating to Community → Calendar in the menu. Unlike other objects such as Amenities and Noti...
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Sending a Notice
Notices allow site teams to present and/or send information to targeted groups of residents. They can be accessed by navigating to Community → Notices in the menu. Notices are sent to residents wh...
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Creating a Notice Template
Templates create consistent notices, including titles, descriptive text, attachments, and imagery. Templates also control delivery restrictions and property assignment. Steps Start a TemplateFrom ...
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Viewing Notices
Notices allow site teams to present and/or send information to targeted groups of residents. They can be accessed by navigating to Community → Notices in the menu. Notice Tabs Notices are segmented...