Vincent Galante
Articles
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Managing an Amenity Booking
It's simple to view all scheduled amenities at a property or portfolio.StepsNavigate to the Community CalendarAmenity booking can be viewed by navigating to Communities and selecting Calendar.Selec...
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Booking an Amenity
In addition to self-serve options provided through the Resident Portal web and native apps, site teams can book amenities on behalf of residents. Steps Navigate to the CalendarFrom the navigation ...
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Setting Buffer Times and Booking Maximums
You can set two types of buffers for each amenity: Setting Time Between Amenity Booking and Usage Amenities that require set-up can use buffers to disallow residents from booking without adequate n...
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Configuring Amenity Hot Zones
Amenity availability can be additionally restricted during busy times of the month. Steps Set the Maximum Number of BookingsFrom the “Number of Bookings” input, set the number of bookings you wish...
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Viewing Amenities
Amenity Listing provides access to all amenities within your assigned properties. Amenities can be found by navigating to Community → Amenities in the menu. Filtering amenities Amenities can be fil...
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Setting an Amenity Restriction
Amenity booking can be restricted to prevent overbooking and to ensure fair usage amongst residents. They can also be used for scheduling cleaning and maintenance of rooms and equipment. Restrictio...
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Scheduling a Calendar Hold
Amenity booking can be restricted to prevent overbooking and to ensure fair usage amongst residents. They can also be used for scheduling cleaning and maintenance of rooms and equipment. Calendar h...
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Configuring Amenity Availability
It is possible to add availability information and restrictions to most amenities. To configure these, click on an amenity you wish to edit from the list view. Steps Select an Amenity and Enable t...
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Adding an Amenity
Amenities can be created and configured directly within the Management Portal. Steps Navigate to AmenitiesFrom the navigation bar, select Community and then Amenities. Add an AmenitySelect the Add...
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Adding a Custom Showings Hyperlink
Showing confirmation and reminder emails can optionally display a link with additional details for prospects to review prior to their showing. Steps Navigate to Settings/AutomationClick on the ge...