HappyCo Admin

  • Total activity 13
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Activity overview

Latest activity by HappyCo Admin
  • HappyCo Admin created an article,

    View maintenance survey results

    When Maintenance Portals are enabled, residents can complete a survey when a work order is closed. Survey results are viewable within the Happy Property Maintenance web app. How to view maintenance...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • HappyCo Admin created an article,

    Message the reporting resident on a work order

    To resolve a work order, it’s often necessary to connect with the reporting resident to collect additional details or schedule an appointment. With Happy Property Maintenance, maintenance team memb...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • HappyCo Admin created an article,

    View an AI-generated work order summary

    Work orders can be challenging to read, especially when they are submitted via phone call or email. With JoyAI, your work orders are automatically summarized so you can resolve them more quickly. I...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • HappyCo Admin created an article,

    Update a profile photo in the Happy Property app

    Happy Property app users can update their profile photos directly from their devices. To use this feature, ensure you have installed the latest version of the app. How to update a profile photo Fr...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • HappyCo Admin created an article,

    Complete a maintenance survey

    Residents can complete a survey once a service request has been resolved by visiting a dedicated service request website linked within each email and SMS notification. How to complete a maintenance...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • HappyCo Admin created an article,

    Request to close a service request

    Residents can close open service requests by visiting a dedicated service request website linked within each email and SMS notification. How to close a service request Click the link from your ema...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • HappyCo Admin created an article,

    Request to re-open a service request

    Residents can request to re-open closed service requests by visiting a dedicated service request website linked within each email and SMS notification. How to re-open a service request Click the l...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • HappyCo Admin created an article,

    Request a maintenance appointment change

    Residents can request appointment changes by visiting a dedicated website linked within each email and SMS notification.  How to request an appointment change Click the link from your email or SMS...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • HappyCo Admin created an article,

    View service request status

    Residents can view service request status in several ways: SMS notifications, emails, and a dedicated website linked within each notification.  How to view service request status Open your email o...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • HappyCo Admin created an article,

    View service request update notifications

    Residents are automatically notified when a service request is created, when a request status changes, and when the site team sends a message. How to view notifications Open your email or SMS app ...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes