Zhe Lim

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Articles

Recent activity by Zhe Lim
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  • Multi-Property Views

    1. Happy Property
    2. New Features and FAQ

    Release Notes: Multi-Property Views We are excited to announce the new Multi-Property Views feature. This feature enhances our customers' experience by allowing you to select more than one proper...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes

  • Work Assignment Board

    1. Guides
    2. Work Assignment Board

    Introduction The Work Assignment Board (WAB) is an assignment tool that gives you greater visibility over the efficiency of your maintenance teams. It works with our multi-property view feature all...

    • Edited
    • 2 followers
    • 0 comments
    • 2 votes

  • Release Updates

    1. Admin Center
    2. New Releases

    Release Updates: Stay Ahead with Early Access Welcome to Release Updates! This feature allows HappyCo admins to stay ahead of the curve by accessing the latest product updates and enhancements befo...

    • Edited
    • 3 followers
    • 0 comments
    • -4 votes

  • Our New Maintenance Mobile App

    1. HappyCo Updates
    2. Updates

    In this article, we provide a comparison of our new Maintenance mobile app (iOS, Android) with our two legacy apps, Happy Inspections and Happy Tasks, to help you understand the significant improve...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes

  • Smart Assign

    1. HappyCo Updates
    2. Updates

    Smart Assign will be available for early access from midnight on March 31, 2025. Smart Assign, is an AI-powered tool that automates and optimizes the assignment of work orders to maintenance techni...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes

  • Property Provisioning in Admin Center

    1. HappyCo Updates
    2. Updates

    Property Provisioning is moving to the Admin Center. Previously HappyCo customers would use our Property Provisioning Portal through Dashboards to order properties. This has now moved to the Admin ...

    • Edited
    • 1 follower
    • 0 comments
    • -1 votes

  • Flip-Phone (Resident Voicemail) Support

    1. Call Complete in Manage
    2. Setup: Profiles

    Overview The Flip Phone (Resident Voicemail) Support feature enables maintenance technicians using flip phones, or devices that cannot use the Call Complete flow to respond to emergency work order ...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes

  • Important Update: Compliance Changes to Call Complete

    1. HappyCo Updates
    2. Updates

    Call Complete Opt-In Update Effective Date: December 10, 2024 To comply with Federal Communications Commission (FCC) and Telephone Consumer Protection Act regulations (TCPA), we’ve introduced two n...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes

  • Error Saving Changes Property Sharing for Inspection Templates

    1. Guides
    2. Quick Hits

    If you are unable to save your sharing settings through inspection schedules v2 due to the following error, follow the below steps to resolve. 1. The error message lists the properties that curren...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes

  • Bulk Delete Inspections and Work Orders

    1. Happy Property
    2. New Features and FAQ

    Our latest feature allows you to manage your data efficiently in HappyCo by allowing you to bulk-delete any inspections or work orders that need to be removed from your account. Here's everything y...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes