Mike
Articles
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HappyCo Inspections app will be retired
What’s Happening? On Monday, June 30, 2025, the HappyCo Inspections app will be retired. Customers will need to download and use the Happy Property Maintenance App (HPMA). All Legacy Inspections ap...
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“On-the-Way” Notification
OverviewA one-click notification sent by technicians to let residents know their service request is coming up next. Residents receive the message via SMS and email, keeping them informed and incre...
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Masked Call Routing in Happy Property Mobile Maintenance App
Status: Early ReleaseAvailable To: Customers using Call ManagementApp Required: Latest version of Happy Property MaintenanceTechnicians can now call residents directly from the app without exposing...
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Inspection Schedules v2
Interactive Demo Inspection Schedules v2 allows Maintenance Admins to create and manage your inspection schedules across your entire portfolio - in one place. How to access Inspection Schedules G...
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Technician Profile
Technician profiles help supervisors understand the skills set across their team and aid in assigning the right work to the right technician. Profiles are available to users with the Maintenance Te...
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Photo Annotation
Photo annotation allows you to add text or draw directly on a photo. Important Annotating a photo will create a duplicate and will not affect the original photo Annotated photos will appear in ins...
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SnapText
SnapText allows Happy Property customers to create short, common phrases that can be used when completing inspections in the Maintenance app. Using SnapText allows for faster and more accurate comp...
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Make Ready Projects in Mobile
Happy property users can view Make Ready projects and their associated tasks and inspections in the Maintenance app. How to view project tasks and inspections assigned to yourself Tap the ‘My Wor...
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HappyCo Tasks app will be retired
What’s Happening? On Monday, September 2, 2024, the HappyCo Tasks app will be retired. Customers will need to download and use the Happy Property Maintenance App (HPMA). All Legacy Tasks app users ...
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FAQ: Troubleshooting Sync
This Help Article covers: Learning why photos are not appearing in a report Restarting sync (in case it was interrupted) Reviewing sync queue to retry the upload process Sending error rep...