Mike
Articles
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Work Order Events (Early Access)
Work Order Events make it easier to track when you’re on the way to a job and actively working on a job—without needing to manually start or stop a timer. When you open a work order, you’ll be aske...
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Add Units in Happy Property Maintenance App
You can now add Units (for multi-family properties) or Properties (for single-family properties) in the Happy Property Maintenance App.Note: this feature is only available Properties or Folders tha...
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Troubleshooting Inspections: Rating Set Deselects When Changing Another
OverviewIf you’re experiencing unusual behavior in an inspection, where a rating set is deselected when you change another, it’s likely related to how rating sets are configured in your template. A...
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Completion Notes with Voice AI Chat
Status: General ReleaseAvailable To: Customers using TasksApp Required: Latest version of Happy Property MaintenanceThe HappyCo Maintenance app has an exciting new feature that makes capturing comp...
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Inspection report workflow and report style settings
Pre-requisites: To use this feature, please make sure you are on the mobile version 2.7.14 or higher.Happy Property offers several ways to require signatures and display disclaimer text. These are ...
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HappyCo Inspections app will be retired
What’s Happening? On Monday, June 30, 2025, the HappyCo Inspections app will be retired. Customers will need to download and use the Happy Property Maintenance App (HPMA). All Legacy Inspections ap...
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“On-the-Way” Notification
OverviewA one-click notification sent by technicians to let residents know their service request is coming up next. Residents receive the message via SMS and email, keeping them informed and incre...
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Inspection Schedules v2
Interactive Demo Inspection Schedules v2 allows Maintenance Admins to create and manage your inspection schedules across your entire portfolio - in one place. How to access Inspection Schedules G...
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HappyCo Tasks app will be retired
What’s Happening? On Monday, September 2, 2024, the HappyCo Tasks app will be retired. Customers will need to download and use the Happy Property Maintenance App (HPMA). All Legacy Tasks app users ...
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FAQ: Troubleshooting Sync
This Help Article covers: Learning why photos are not appearing in a report Restarting sync (in case it was interrupted) Reviewing sync queue to retry the upload process Sending error rep...