Kallen Serbo
Articles
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Setting Up Resident Alerts and Community Broadcasts in Manage
Note: This article covers Call Complete. For the current experience, see our Call Management articles.OverviewThis article covers how to configure Resident Alerts and create Community Broadcasts wi...
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Call Complete Community Settings: Office Hours, Special Announcements and Resident Notifications in Manage
Note: This article covers Call Complete. For the current experience, see our Call Management articles.OverviewThis article covers how to configure Community settings within Call Complete in Manage,...
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Call Forwarding Setup and Overview for Call Complete in Manage
Note: This article covers Call Complete. For the current experience, see our Call Management articles.OverviewThis article covers how to locate your call forwarding number in HappyCo Manage and pro...
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Managing Your On-Call Schedule in Manage
Note: This article covers Call Complete. For the current experience, see our Call Management articles.OverviewThis article covers how to create and manage on-call schedules using Call Complete in H...
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Adding and Removing Users on the Call Complete Onsite Team in Manage
Note: This article covers Call Complete. For the current experience, see our Call Management articles.OverviewThis article covers how to add or remove a user on the Call Complete Onsite Team in Man...
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How to Review Call Complete Property Voicemails in Manage
Note: This article covers Call Complete. For the current experience, see our Call Management articles.OverviewCall Complete voicemails are routed to different areas in Manage depending on the type ...
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Pre-Requisites: Call Management Setup for Existing Call Complete Users (Early Access Only)
OverviewBefore HappyCo can enable the new Call Management feature for your account, existing Call Complete users must complete a few required setup steps. These steps ensure your current Call Compl...
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Resolving Voicemail Issues
OverviewIf callers are having trouble leaving messages or voicemails are not routing correctly, it is often due to misconfigurations with your phone provider or incorrect software settings. This gu...
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Call Forwarding Setup and Overview for Call Complete Standalone
Note: This article covers Call Complete Standalone. For the current experience, see our Call Complete or Call Management articles.OverviewThis article explains how to locate your property's unique ...
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Community Setup Settings in the Standalone Portal
OverviewThe Community tab within the Call Complete Standalone Portal allows you to configure your property's contact information, office hours, and resident communication preferences. These setting...