Xochilt Puga
Articles
-
Scheduling a Task
Schedule a Task with a Date All tasks will now have a Scheduled Date. This will replace the due date, however by default it will be unscheduled. This applies to tasks created manually or via an ins...
-
Sync Engine and Download Performance
Sync Engine The new Happy Property: Maintenance app features some improvements to the sync engine! The sync engine ensures that data is available and up-to- date consistent across user’s devices. T...
-
Inspections to HPM
A new and improved Inspections in the new Happy Property: Maintenance app We are thrilled to announce the release of the Happy Property: Maintenance app (HPMA) in 2023. This article will provide yo...
-
Navigating Incidents within the Happy Property Manage Application
The Incidents area is made available after you have selected a Property within Manage. The Incidents page presents the following items: Quick Status Filter: By default the value of All is select...
-
Mobile App Migration from Inspections and Tasks to Happy Property: Maintenance
Inspections and Tasks both available in Happy Property: MaintenanceWe are thrilled to announce the release of the Happy Property: Maintenance app (HPMA) in 2023. This article will provide you with ...
-
New Incident Creation
To create a new Incident click the New Incident button on the top right area of the screen This will open a right side drawer where the following information can be captured: Incident type: A drop...
-
Setting up your Yardi Integration
Step 1: Install the 'HappyCo Service Request' packageVerify you have access to our vendor package HappyCo Service Request (HappyCo9). If you have a self hosted environment you will need to install ...
-
View Incident Details
To view Incident Details and add Contacts, change the Incident Status, Attach files or fill in additional information required by your incident: Select the Property the incident has been created f...
-
Incident Status Transition
The current structure of the Incidents feature allows for 3 different states on each incident. Open: Which indicates an Incident that has its initial Creation details captured. An Incident will re...
-
Creating Tasks: An Overview and How to Create Them in Happy Property: Maintenance
This article covers the overview of Tasks and How to Create Them in Happy Property. Creating a new maintenance task in Happy Property: Maintenance To create a new maintenance Task in Happy Propert...