James
Articles
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Yardi Error: Could Not Find Reason with Status
OverviewThis error shows up when HappyCo sends a work order to Yardi with a reason that isn’t valid for the work order’s status, so Yardi rejects the update.What you’ll see in HappyCo:“Could not fi...
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Yardi Error: A Reason Is Required for Status
OverviewThis error shows up when your Yardi requires a reason for a work order status (for example, On Hold) and HappyCo sends the work order without one, so Yardi rejects the update.What you’ll se...
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Yardi Error: Availability Target Date Cannot Be Before Project Start Date
OverviewThis error shows up when a unit’s Rent Ready date in Yardi is earlier than its move out date, so HappyCo can’t create the make ready project for that unit.What you’ll see in HappyCo:“availa...
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Yardi Error: Could Not Find Property
OverviewThis error shows up when Yardi can’t find the property HappyCo is requesting, most often because your HappyCo interface user in Yardi doesn’t have access to that property.What you’ll see in...
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Integration Error: Inspection Template Inaccessible to Location
OverviewThis error shows up when one of the inspection templates on your project board template doesn’t have access to the property, so HappyCo can’t create the project.What you’ll see in HappyCo:“...
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Yardi Error: Could Not Find Priority
OverviewThis error shows up when a priority in HappyCo is mapped to a priority in Yardi that no longer exists or was renamed.What you’ll see in HappyCo:“Could not find Priority”How to fix itYou hav...
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Yardi Error: Web Service User Does Not Have Rights to WebMethod
OverviewThis error shows up when the security group for your HappyCo interface user in Yardi is missing a permission HappyCo needs, so Yardi blocks that request.What you’ll see in HappyCo:“Access d...
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Yardi Error: Interface HappyCo Service Request Is Not Configured for Property
OverviewThis error shows up when the HappyCo Service Request interface has not been enabled for a property in Yardi, so work orders for that property can’t sync between HappyCo and Yardi.What you’l...
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Entrata Work Order Sync Reference
This article covers the detailed behaviors, limitations, and field-level sync details for work order sync between HappyCo and Entrata. For a high-level overview, see the Entrata Integration Overvie...
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Entrata Inspection Report Sync Reference
This article covers the detailed behaviors for how completed inspection reports sync from HappyCo to Entrata. For a high-level overview, see the Entrata Integration Overview →.Where Reports Land in...