Vincent Galante
Activity overview
Latest activity by Vincent Galante-
Vincent Galante created an article, Understanding the Payments Dashboard
Navigating to the Payments Module On the left side of the screen is the navigation. Click on Payments to navigate to the Payments module. Note: If the navigation bar is not on the left portion of ...
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Vincent Galante created an article, Understanding the Prospects Dashboard
What is the Prospects+ Dashboard? The Prospects module is the top of your Leasing funnel! This is where all of your leads, showings and referrals appear. There are three different dashboards within...
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Vincent Galante created an article, Resident Statuses
Throughout a lease, a resident will progress to several different statuses. The table below breaks down what each status means and what causes the status to appear. Status Description Missing ...
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Vincent Galante created an article, AutoPay Payment Statuses
Throughout the AutoPay process, batches and payments will progress to several different statuses. The table below breaks down what each status means and what causes the status to appear. Status ...
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Vincent Galante created an article, Understanding Failed Payments
When HappyCo processes payments, all funds are transferred to your property bank accounts after two business days. Please note that it can take up to five business days from the date of processing ...
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Vincent Galante created an article, What are Credit Card Batches?
Credit card batches are automatically created on the 1st of each month. They contain every credit card, Visa debit, and Mastercard debit transaction a resident may initiate from the Resident Portal...
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Vincent Galante created an article, Maintenance Ticket Statuses
Maintenance ticket statuses help keep tickets moving and staff updated. Statuses can be used to sort tickets, create rules, and set up automation tasks like notifications. Status Description How...
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Vincent Galante created an article, Configuring Maintenance Escalations
Maintenance escalations allow you to create customized notifications for incomplete tickets. You can choose the number of hours or days to wait before a ticket is automatically escalated with a not...
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Vincent Galante created an article, Accessing Payment Receipts
Receipts for all your payments are accessible from the resident portal. Steps Web Portal Log into the Resident Portal Navigate to Your LedgerNavigate to the View Rent Receipts tile and click the ...
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Vincent Galante created an article, Making a One-Time Payment
You can make one-time payments using your credit card or direct withdrawal for any outstanding charges through the resident portal. Steps Web Portal Log into the Resident PortalLog into the portal...