Zhe Lim
Activity overview
Latest activity by Zhe Lim-
Zhe Lim created an article, Smart Assign
Smart Assign will be available for early access from midnight on March 31, 2025. Smart Assign, is an AI-powered tool that automates and optimizes the assignment of work orders to maintenance techni...
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Zhe Lim created an article, Property Provisioning in Admin Center
Property Provisioning is moving to the Admin Center. Previously HappyCo customers would use our Property Provisioning Portal through Dashboards to order properties. This has now moved to the Admin ...
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Zhe Lim created an article, Flip-Phone (Resident Voicemail) Support
Overview The Flip Phone (Resident Voicemail) Support feature enables maintenance technicians using flip phones, or devices that cannot use the Call Complete flow to respond to emergency work order ...
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Zhe Lim created an article, Important Update: Compliance Changes to Call Complete
Call Complete Opt-In Update Effective Date: December 10, 2024 To comply with Federal Communications Commission (FCC) and Telephone Consumer Protection Act regulations (TCPA), we’ve introduced two n...
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Zhe Lim created an article, Error Saving Changes Property Sharing for Inspection Templates
If you are unable to save your sharing settings through inspection schedules v2 due to the following error, follow the below steps to resolve. 1. The error message lists the properties that curren...
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Zhe Lim created an article, Bulk Delete Inspections and Work Orders
Our latest feature allows you to manage your data efficiently in HappyCo by allowing you to bulk-delete any inspections or work orders that need to be removed from your account. Here's everything y...
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Zhe Lim created an article, Release Updates
Release Updates: Stay Ahead with Early Access Welcome to Release Updates! This feature allows HappyCo admins to stay ahead of the curve by accessing the latest product updates and enhancements befo...
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Zhe Lim created an article, Team Management
We are thrilled to introduce our new Team Management feature, designed to streamline how HappyCo is used across your organization. It allows you to create and manage teams to enhance workflows with...
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Zhe Lim created an article, Work Assignment Board
Introduction The Work Assignment Board (WAB) is an assignment tool that gives you greater visibility over the efficiency of your maintenance teams. It works with our multi-property view feature all...
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Zhe Lim created an article, Add and Remove Roles and Property Access in Bulk!
Introducing Bulk Actions for User Management We are excited to announce our new feature in User Management: Bulk Actions. This feature is designed to save you time and effort by allowing you to ass...