Kallen Serbo
Articles
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Managing Your Technician Profile in HPMA (Happy Property Maintenance App)
Your Technician Profile in the Happy Property Maintenance App (HPMA) is where you manage your profile photo, view your resident satisfaction rating and work order completion by category, add skills...
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Sharing Your Reports in the Happy Property: Maintenance App
This article covers how to share your inspection reports directly from your device and how to verify your email template before sending.OverviewReports provide a static snapshot of your inspection ...
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Creating, Starting, and Scheduling Inspections in the Happy Property: Maintenance App
OverviewThis article guides you through finding, creating, starting, scheduling, and completing work orders and inspections within HappyCo using the Happy Property: Maintenance App. Learn how to fi...
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Performing an Inspection: The Complete Guide to Sections, Items, Photos, Notes, and Ratings
OverviewThis guide provides complete instructions on how to conduct and customize mobile inspections using HappyCo. It covers how to navigate and modify inspection layouts (sections and items), cap...
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Navigating Task Details in Happy Property: Maintenance
OverviewThe Task Details screen in the Happy Property: Maintenance app provides a central view of all information related to a specific task. From this screen, your team can review work requirement...
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Creating and Managing Reports in the Happy Property: Maintenance App
OverviewReports allow you to convert your inspection data into an easy-to-read document. These documents can be branded and formatted to suit your needs, and you can share them directly from your d...
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Managing Work Orders and Task Details in the Happy Property: Maintenance App
OverviewThe Happy Property app provides a centralized system to manage work orders and task workflows. Within the app, you can view work order summaries, access detailed task information, manage at...
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Contacting MRI Global Client Support
OverviewAll support questions for MRI Inspections powered by HappyCo should be directed to the MRI Client Support Team. You can contact MRI Client Support through the myMRI Client Portal or by phon...
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Pre-Requisites: Call Management Setup for Existing Call Complete Users (Early Access Only)
OverviewBefore HappyCo can enable the new Call Management feature for your account, existing Call Complete users must complete a few required setup steps. These steps ensure your current Call Compl...
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Managing Onsite Team Profiles in Manage
Note: This article covers Call Complete. For the current experience, see our Call Management articles.OverviewThis article covers how to manage your onsite team in Call Complete in Manage, includin...