This article covers how to create a Community Broadcast if this option is enabled for your property.

 To set up a Community Broadcast, follow these steps:

• Click on the Notifications tab in Call Complete and select Community Broadcast

• Next, click on the Create a Broadcast button on the right side

• A new window will appear where you can select to Create audio from text or Record your own audio

• • Create audio from text can be used for call, SMS, and email broadcasts

  • Record your own audio can only be used for phone call broadcasts 

• From here, follow the below instructions according to which option you select

Create Audio From Text

• Select the Create Message button under the Create audio from text window

• Enter a name for the Broadcast, as well as the message you wish to be delivered in their corresponding boxes

• Next, select the delivery method by clicking the toggle button beside Phone, SMS, or Email

• • If you select Phone, a drop down menu will appear where you can select from 3 voice options and listen to a preview

• Once a delivery method is chosen, click the Next button

• On the Schedule tab, select the Date and Time for your broadcast and then hit the Next button again

  • If you select Phone, you will also have a Duration option for the number of days the broadcast should continue

• Once on the Recipients tab, you can select all residents or individual residents to receive the broadcast

• To select all residents, click on the circle icon beside Name to toggle the checkmark and automatically select all residents listed

• To select individual residents, click the circle icon next to their name in the list

  • You can use the search bar to locate residents by name, building, or unit

• Once residents are selected, click the Finish button in the lower right corner of the Create Community Broadcast box

Record Your Own Audio

• Select the Record Message button under the Record your own audio window

• You will then be prompted to call a number and enter a PIN# provided on the Message tab

• Once you have completed your message, if the screen does not refresh, select the click here button

• Then select the Next button to move onto the Schedule tab

• On the Schedule tab, select the Date, Time, and Duration for your broadcast and then hit the Next button again

• Once on the Recipients tab, you can select all residents or individual residents to receive the broadcast

• To select all residents, click on the circle icon beside Name to toggle the checkmark and automatically select all residents listed

• To select individual residents, click the circle icon next to their name in the list

  • You can use the search bar to locate residents by name, building, or unit

• Once residents are selected, click the Finish button in the lower right corner of the Create Community Broadcast box