This article covers how to reset your password and update your user details in Manage.

Resetting Your Password

• To reset the password for a user, you can click on the Forgot Password? link

  • This can be done from either the login screen on your mobile application or our homepage happy.co

• On both login screens, you will need to enter your user email and click the Continue button

• Then select or tap the Forgot Password? button

• Next, click the green Send Reset Link button

• It may take a couple of minutes for you to receive your email

  • Please make sure you check junk or spam folders too (if it's in there, please whitelist our domain: @happyco.com)

• Once you receive the email, click the Change my password link and enter a new, strong password of at least 8 characters, the more the better

• Next, click the Change my password button when you're done

• Your password will now be updated and you can login with the new password

Updating Your User Details in Happy Manage 

• First, log into Manage

• Click on your initial displayed in a circle in the upper right corner

• Next, select Edit Profile

• On this screen you can update your Full name, Short name, Email, Phone number, and Password

• Once changes have been made, click the Save in the lower right corner

• Please note: Any changes made to a user's profile will not affect any previously generated reports that included Inspector Details