This article covers how to reset your password and update your user details in Manage.


  • To reset the password for a user, you can click on the Forgot Password? link

    • This can be done from either the login screen on your mobile application or our homepage

  • On both login screens, you will need to enter your user email and click the Continue button

  • Then select or tap the Forgot Password? button

  • Next, click the green Send Reset Link button

  • It may take a couple of minutes for you to receive your email

    • Please make sure you check junk or spam folders too (if it's in there, please whitelist our domain:

  • Once you receive the email, click the Change my password link and enter a new, strong password of at least 8 characters, the more the better

  • Next, click the Change my password button when you're done

  • Your password will now be updated and you can login with the new password


Updating Your User Details in Happy Manage 

  • First, log into Manage

  • Click on your initial displayed in a circle in the upper right corner

  • Next, select Edit Profile


  • On this screen you can update your Full name, Short name, Email, Phone number, and Password

  • Once changes have been made, click the Save in the lower right corner


  • Please note: Any changes made to a user's profile will not affect any previously generated reports that included Inspector Details
Was this article helpful?
0 out of 0 found this helpful