This article covers how to reset your password and update your user details in Manage.
Resetting Your Password
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To reset the password for a user, you can click on the Forgot Password? link
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This can be done from either the login screen on your mobile application or our homepage happy.co
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On both login screens, you will need to enter your user email and click the Continue button
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Then select or tap the Forgot Password? button
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Next, click the green Send Reset Link button
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It may take a couple of minutes for you to receive your email
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Please make sure you check junk or spam folders too (if it's in there, please whitelist our domain: @happyco.com)
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Once you receive the email, click the Change my password link and enter a new, strong password of at least 8 characters, the more the better
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Next, click the Change my password button when you're done
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Your password will now be updated and you can login with the new password
Updating Your User Details in Happy Manage
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First, log into Manage
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Click on your initial displayed in a circle in the upper right corner
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Next, select Edit Profile
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On this screen you can update your Full name, Short name, Email, Phone number, and Password
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Once changes have been made, click the Save in the lower right corner
- Please note: Any changes made to a user's profile will not affect any previously generated reports that included Inspector Details