If you’ve been out in the field all day without a solid internet connection, you can continue to sync when you get back online.

• The total number of items that need to be synced will appear in the top left, in the Cloud Activity

• In order to upload to the cloud and sync, make sure you have a strong Wi-Fi connection

• Once you do, your data should begin syncing automatically, if not-- you can tap the Sync button in the top right to jumpstart the process

• Check both data and photo streams to make sure they’re up-to-date

• The total number of items that need to sync will appear as a number at the top left of the Cloud window

• If you have a lot of photos they could take several minutes to upload

On Android devices, you'll need to have Background Sync enabled.

• The location of Background Sync can vary, depending on your device

• It can generally be found in your device Settings menu

• If you have a hard time finding the setting, type "[device model], background sync enabled" into a search engine, such as Google

Some Samsung devices may have Sync Data disabled in the devices settings, which will cause issues with uploading your data. To turn this on:

• Please go to your phones Settings 

• Tap User & Privacy 

• Tap Accounts 

• Tap Inspector 

•  Turn Sync Data to 'On'