The account-level Property Profile lists every property in your portfolio with its property score on a single page. Use it to compare top, middle and low performing properties at a glance without opening each property one by one.

Turning on the account-level Property Profile

This feature goes to General Access on Sept. 15th and is in Early Access before that date. After Sept. 15th it is turned on automatically for all accounts, and you do not need to take any action.

• To turn it on in Early Access, go to Admin Center > Release Updates > Account Level Property Profile and enable the feature.

Who can see Property Profiles: the View Property Profiles permission

Once the feature is on, access is assigned by role with the Happy Property Maintenance permission View Property Profiles. This permission lets users see the Property Profile button at both the account level and the property level.

The Property Profile navigation button

Users with the View Property Profiles permission see this button.

Remove Property Profile access from a role

1. Open Admin Center > Roles
   Go to Admin Center, then Roles.
2. Select the role
   Select the role you want to change.
3. Clear View Property Profiles
   Find the View Property Profiles permission and uncheck the box.
4. Save the role
   Save your changes.

     Tip

   Users may need to log out and back in for the change to take effect.

Reading the account-level Property Profile page

The page shows all properties in your portfolio as a list, sorted from highest score to lowest score by default. Each row shows:

• Property name
• Unit count
• Property type
• Address

Sort properties by score or name

  Select a column header

Select the Property Score or Properties (property name) column header. The list re-sorts by that column.

Open a property's individual Property Profile

  Click a property row

Click any property line item. Its individual Property Profile page opens with the scoring breakdown and access to Joy.

Frequently asked questions