HappyCo's Entrata integration keeps your properties, residents, inspections, and work orders in sync — connecting your HappyCo workflows directly to Entrata.
What Connects with Entrata
- Property, unit, and resident data sync
- Make Ready project automation
- Inspection scheduling (lease from date, move-in, move-out, notice date)
- Bidirectional work order sync
- Inspection report sync
How It Works
Properties, Units & Residents
HappyCo imports all properties and units from Entrata, along with the residents associated with each active lease. Unit and resident data stays current with changes syncing from Entrata every 24 hours.
Make Ready Projects
When a resident in Entrata is scheduled to move out, HappyCo automatically creates a Make Ready project. The project starts on the move-out date, with tasks and inspections due relative to that date. Project progress and work order status are updated daily.
Inspection Scheduling
HappyCo can automatically schedule inspections based on four lease events in Entrata: lease from date, move-in, move-out, and notice date. One inspection can be created per event type, for up to four total automated inspections per unit. HappyCo checks for new triggers every 24 hours.
Entrata Inspection Scheduling Reference →
Inspection Report Sync
When an inspection is completed, HappyCo syncs the report back to the corresponding lease record in Entrata as a PDF. Sync behavior varies depending on whether the inspection was triggered by the integration, created as part of a Make Ready project, or created manually.
Entrata Inspection Report Sync Reference →
Work Order Sync
HappyCo and Entrata stay in sync bidirectionally for work orders. When a work order is created in Entrata, it appears in HappyCo within 60 minutes. Work orders created in HappyCo sync to Entrata immediately. Category, priority, and status mappings are configured during setup.
Entrata Work Order Sync Reference →
Sync Frequencies
| Data | Sync Frequency |
|---|---|
| Unit and property data | Daily |
| Resident data | Daily |
| Entrata work orders → HappyCo | Every 60 minutes |
| HappyCo work orders → Entrata | Immediately (<1 min) |
| Make Ready project updates | Daily |
| Inspection reports → Entrata | Immediately (<1 min) |
Extend Your Integration
The following features can be enabled as part of your Entrata integration:
- Resident Chargebacks — Automatically post resident charges from move-out inspections to the resident's Entrata ledger. Set it up →
Ready to Set Up the Integration?
To get started, reach out to your HappyCo Customer Success Manager. Our team will work with your Entrata administrator to complete the connection.