Property Features record what each property contains, such as a pool, an elevator or a fire alarm system. Enriching your HappyCo experience and powers features including Document Vault which uses them to work out which compliance documents a property needs, and, Logbooks uses them to know which readings crews should take.
Early Access
Property Features comes with the Document Vault and Logbooks Early Access releases, for multifamily accounts. Contact you Customer Experience to learn more.
How Property Features fit together
| Term | What it means | Example |
|---|---|---|
| Feature type | A kind of feature, set up once for your whole account | Pool |
| Category | A group of feature types | Amenities |
| Feature | One specific feature at one property, placed in a common area | Main Pool, in the Pool Area |
| Obligation | A document every property with this feature type needs, tracked in Document Vault | Pool operating permit |
| Log type | Regular readings or checks this feature type needs, tracked in Logbooks | Pool Chemistry |
When you add a feature to a property, the property picks up that feature type's obligations, and you can start its logbooks.
Where to find them
- Feature types: Settings › Portfolio › Property Features.
- A property's features: Settings › Portfolio › Properties › choose a property › Features tab. You can also open a property in Compliance › Document Vault and use its Features tab.
HappyCo gives every account a starting list of 14 feature types, such as Pool, Elevator and Fire Alarm System. You can add your own. See Set up feature types.
Permissions
Your account administrator sets these permissions on each role. Users also need access to the property they're working on.
| To do this | Permission needed |
|---|---|
| See and manage feature types | Edit Area Types |
| Add a feature to a property | Add Items |
| Rename a feature | Add Items and Edit Items |
| Remove a feature | Add Items and Delete Items |
| Add compliance obligations to a feature type | Administrator role (during Early Access) |
| Create log types for a feature type | View Logbooks and Manage Logbooks |
| Start logbooks while adding a feature | View Logbooks and Manage Logbooks |
Frequently asked questions
Do I need to add features before I can use Document Vault?
Yes. Obligations belong to feature types, so a property only shows obligations for the features it has.
Can I add a feature inside a unit?
Not yet. Features are placed in a property's common areas.
How do I record more than one of something, such as two elevators?
Add each one as its own feature, for example Elevator 1 and Elevator 2.
Can I add a feature to many properties at once, or import them?
Not yet. Add features one property at a time. Once added, each property picks up the feature type's obligations automatically.
Do features come across from my property management system?
No. Add them in HappyCo.
What happens when I remove a feature?
It's archived rather than deleted, and its history is kept. Its obligations at that property are archived too.