Reena Watts

1. Call Management
2. New and Improved Call Management

What is the new Call Management? Learn MoreBefore HappyCo enables Call Management for your account, there are a few quick steps to complete.If you’re an existing Call Complete user, these steps are...

• Edited February 06, 2026 18:09
• 1 follower
• 0 comments
• -1 votes

1. Happy Property
2. Resident Communications

 Mobile numbers prioritized – Our system automatically prioritizes mobile numbers when importing contacts from Yardi, ensuring messages reach residents where they’re most responsive.Improved accura...

• Edited January 09, 2026 23:11
• 1 follower
• 0 comments
• 0 votes

1. Happy Property
2. Resident Communications

The Communications Hub is a secure, single-use link sent to residents via email and SMS. It provides one place for residents to track their service request, communicate with staff, and stay informe...

• Edited January 09, 2026 23:21
• 1 follower
• 0 comments
• 1 vote

1. Happy Property
2. New Features and FAQ

Release: May 1st, 2025 This update is enabled by default as part of compliance requirements. Not using resident notifications?This update won’t affect your current settings. However, if you enable ...

• Edited April 17, 2025 22:29
• 1 follower
• 0 comments
• 0 votes

1. Happy Property
2. New Features and FAQ

Product Environment: Happy Property Maintenance Product Section: Settings (Tasks Communication Settings) Availability: General Release on January 21st, 2025  How to Enable?  This settings page will...

• Edited June 06, 2025 23:42
• 1 follower
• 0 comments
• 0 votes

1. Call Management
2. New and Improved Call Management

Release: Currently in Early Access We’ve made Call Management easier to use and more powerful. Here’s what’s new:Easier User Management Manage all users in one place through the Admin Center. No...

• Edited February 18, 2026 20:50
• 1 follower
• 0 comments
• -1 votes

1. Call Complete (Standalone Legacy App)
2. On-Call

This article covers how to create an On-Call Schedule and split coverage time between staff members.   Creating the Schedule First, log into the Call Complete portal here Click on the On-Call S...

• Edited June 06, 2025 23:44
• 2 followers
• 0 comments
• 1 vote

1. Call Complete in Manage
2. Setup: Profiles

This article covers how to add a user to your Onsite Team for Call Complete. In order for a user to be added to the Onsite Team for Call Complete, they must first have access to the property in Hap...

• Edited December 08, 2025 19:03
• 2 followers
• 0 comments
• 0 votes

1. Happy Property
2. Tasks

Availability: Requires Tasks to be enabled for the account and property. Works in the Tasks mobile app and Manage (web). Users need permission to log time. Track Time on Tasks (Mobile)Time tracking...

• Edited January 09, 2026 23:32
• 1 follower
• 0 comments
• 0 votes

1. Happy Property
2. Vendors

Vendor Management in Happy Property helps you assign work orders to vendors, track their responses, and manage work across tasks and projects. Table of Contents Identify Vendors vs. Users Create a ...

• Edited January 09, 2026 23:00
• 1 follower
• 0 comments
• 0 votes