Due Diligence: Unit Walk Reporting Overview & Details
The Unit Walk module produces a suite of reports that capture the condition of each inspected unit — including ratings, photos, comments, cost estimates, and community area findings. This article walks through every report available in the Unit Walk module, what each one contains, how it's structured, and when to use it.
Want to see sample reports? Preview all available reports here.
What This Article Covers
- General Unit Walk reports (condition ratings, photos, comments, and raw data exports)
- Cost reports (item-level and unit-level cost estimates)
- Community Walk reports (common area inspection findings)
- Understanding key reporting concepts
- Related articles for running and regenerating reports
General Unit Walk Reports
These reports cover condition ratings, photos, comments, and raw data exports for standard unit inspections.
Unit Walk — Condition Ratings and Photos
Features all condition ratings, photos, and descriptions for standard units, with a pie chart displaying the count of ratings per item. The report is structured by area, then by specific item within a unit (e.g., Bathroom Angle Stops, Bathroom Bathtub). Under each area item, you'll find a table for Rating and Count and a pie chart for visual representation. Any photos taken during the walk display below the table and pie chart.
Unit Walk — Condition Summary
Shows a summary of condition ratings per item for standard units. The report lists Items for Conditions selected during the unit inspection walk, totaling up how many Angle Stops are Good, need Repair, need Replacing, are Missing, etc.
Walk Issues Report — Repair or Replace
Details items in units that require either Repair or Replace. Structured as a table organized by Unit Number, listing each item, whether it needs to be repaired or replaced, and which Section that item is located under.
Walk — Comment Report
A detailed report of all comments entered during the walk, categorized by unit number, section, item, rating, and comment. Structured into two main sections:
- Unit Walk Comments — a table organized by Unit Number, with the Section (e.g., Bedroom 1, Entry), Item (e.g., Flooring, Hardware Type), Rating (e.g., Good, Repair, Replace), and the Comment itself.
- Community Walk Comments — a table organized by Unit Number, with the Item (e.g., Fitness Center Treadmills, Playground Area Ground Cover Type), Rating, and the Comment itself.
Walk — All Photos Report
A collection of all unit and exterior photos from the walk. Structured by Unit Number, containing only the photos that were taken for each unit during the inspection, along with the Rating/Condition and any notes.
Walk — All Ratings Report
A summary of all ratings per item, including rating counts and a pie chart. Structured by area, then by specific item within a unit (e.g., Bathroom Angle Stops, Bathroom Bathtub). Under each area item, you'll find a table for Rating and Count and a pie chart for visual representation.
Unit Walk Export
A comprehensive item feed listing all items, ratings, sections, and unit numbers. Structured as a table organized by Item in alphabetical order, including Rating, Section, and Unit Number.
Unit Walk Comments CSV
The Comments report in CSV format for external analysis or import. Contains Unit Number, Section, Item, Rating, Walk Type, and Comment.
Unit Inspection Matrix CSV
A matrix-style CSV showing which inspection items were captured across all units — useful for cross-referencing coverage or pulling data into external analysis tools.
Cost Reports
Cost reports quantify the financial estimates for repair, replacement, or other cost items based on your uploaded cost sheet. See Understanding Key Reporting Concepts below for how cost sheets and cost reports work together.
Unit — Cost Breakdown
Details the costs associated with each item in a unit. Structured by Unit Number with a table containing the Item Name, Rating Value, Item Cost, Quantity, and Sub Total.
Unit — Cost Summary
A summary of total costs by unit number. Structured as a table containing the Unit Number and total Costs associated with that unit, with all costs totaled on the last page.
Walk — Cost Summary
A walk-level summary of total costs across the property — the property-wide equivalent of the Unit — Cost Summary.
Unit Walk — Ratings Photos and Costs
Complete condition ratings with associated costs and photos, organized by section for standard units. Structured by area, then by specific item within a unit (e.g., Bathroom Angle Stops, Bathroom Bathtub). Under each area item, you'll find a table for Rating, Item Cost, Count, Total, and a pie chart for visual representation. Photos display below the table and pie chart.
Unit Walk — Vacant Only Cost Report
A cost report filtered to vacant units only — useful for turn-related cost estimates and prioritizing pre-lease repairs.
Property Cost Sheet CSV
A CSV export of the property's active cost sheet — the same file used to calculate all cost report values, provided as an output for your reference or downstream use.
Also see: Community Walk — Ratings Photos and Costs (in the Community Walk Reports section below) if you're looking for cost data at the community-area level.
Community Walk Reports
Community Walk reports cover common areas of the property — lobbies, fitness centers, pools, building exteriors, playgrounds, and other shared spaces.
Community Walk — Condition Ratings and Photos
Includes all condition ratings, photos, and descriptions for community areas, along with a pie chart showing the count of ratings per item. Structured by area, then by specific item within the community (e.g., Building Exterior Breezeway Ceiling, Parking Lots / Structure Curb). Under each area item, you'll find a table for Rating and Count and a pie chart for visual representation. Photos display below the table and pie chart.
Community Walk — Condition Summary
A count of condition ratings per item for community areas. Structured as a table by Item in alphabetical order, providing a count of Good, Repair, Replace, etc. for each item.
Community Walk — Ratings Photos and Costs
The community-area equivalent of Unit Walk — Ratings Photos and Costs. Includes comprehensive condition ratings with associated costs and photos, organized by section for community areas. Structured by area, then by specific item within the community (e.g., Building Exterior Breezeway Ceiling, Parking Lots / Structure Curb). Under each area item, you'll find a table for Rating, Item Cost, Count, Total, and a pie chart. Photos display below the table and pie chart.
Understanding Key Reporting Concepts
If you're trying to interpret specific outputs or explain the reports to your stakeholders, these notes cover the most commonly-questioned aspects of Unit Walk reporting.
Unit Walk vs. Community Walk in reports
The Unit Walk module produces two categories of inspection data, and different reports include one or both:
- Unit Walk covers individual unit inspections — bedrooms, bathrooms, kitchens, and other in-unit spaces.
- Community Walk covers shared property spaces — lobbies, fitness centers, building exteriors, pool areas, playgrounds, etc.
Most reports focus on one category or the other (e.g., Unit Walk — Condition Ratings and Photos vs. Community Walk — Condition Ratings and Photos), but a few — like the Walk — Comment Report and the Walk — All Photos Report — cover both, with sub-sections for each category.
How cost reports work
Cost reports use your property's cost sheet to calculate dollar values. When you upload a cost sheet (or use a business-wide cost sheet), each inspection item with a Repair or Replace rating pulls its cost estimate from the sheet. Cost totals are then calculated per item, per unit, and rolled up to the property level.
For details on how to set up or update your cost sheet, see Due Diligence: How to Update Cost Sheets.
A few notes on how cost reports behave:
- Only items rated Repair or Replace typically get cost values applied (with the one common exception being Type items for Carpet, where teams that always remove carpet during turns can assign costs).
- To include a $0 value on a cost sheet, enter
0— blank cells will not appear in reporting. - If costs aren't showing up in your reports after uploading a cost sheet, make sure the sheet was uploaded successfully and reports were regenerated.
How photos appear in reports
Photos only appear in reports if they were captured during the walk. Photos are included in:
- Item-level reports — displayed under each item alongside its rating (e.g., Unit Walk — Condition Ratings and Photos).
- All Photos Report — a consolidated collection organized by unit for easy review of all photos captured during the walk.
Currently, there is no built-in way to download all photos as standalone image files. The All Photos Report (PDF) is the closest available option. If you need direct photo file URLs for individual images, the Property Dashboard's Photos List provides them — reach out to the Due Diligence team if you need help accessing this.
CSV vs. PDF report formats
Most reports are available as PDFs for stakeholder-facing use — they include tables, pie charts, photos, and formatted layout. A few reports (Unit Walk Comments CSV, Unit Inspection Matrix CSV, Property Cost Sheet CSV) are provided in CSV format for downstream analysis, transformation, or import into external tools.
Which items appear in reports
For an inspection item to appear in a Unit Walk report, its Rating Set label in the template must be "Condition" or "Type." Items with other rating set labels won't surface in the standard reporting. See Due Diligence: Editing Your Inspection Templates for how to configure this.
Related Articles
- Due Diligence: Running Reports — how to generate reports for your DD order.
- Due Diligence: Updating Data and Regenerating Reports — how to refresh reports after your data changes.
- Due Diligence: LFA Reporting Overview & Details — the sibling reference article for Lease File Audit reports.
- Due Diligence: How to Update Cost Sheets — how to set up and update property or business-wide cost sheets that drive cost reports.
- Due Diligence: Editing Your Inspection Templates — how to configure items and rating sets so they show up in reporting.
Need Help?
The Due Diligence team is happy to assist:
- Submit a Service Request
- Email us at dd@happy.co
- For emergency, day-of support, give us a call at 447-427-7926 x2
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