Three Keys to a Successful Unit Walk:
Users must initially download/sync all inspections prior to inspecting offline
Inspections are pre-scheduled, you should never need start a new unit inspection
There should be exactly one inspection found under each unit at all times
Initial Download / Sync Instructions:
(1) Login to DD Mobile App
(2) Enter Property Folder
(3) View list of of Inspections in the Unit Inspections list
(4) Pull down in middle of screen to refresh
Once all inspections finish populating, you can disconnect your device from Wi-Fi/cellular data and begin performing inspections.
For best app performance, it is recommended to leave devices offline (in Airplane Mode) and only reconnect to Wi-Fi/cellular data to sync up progress.
Performing a Unit by Unit Inspection:
(1) Navigate to the Unit Inspections screen
(2) Tap to enter a unit
(3) Tap the Scheduled Inspection to begin
(4) If the unit is accessible, select "Yes, Start Inspection". If not, select "No" and give reason for no entry
(5) Tap the Complete button at the bottom right to complete inspection
The inspection will be marked as Complete and return to the unit inspections screen.
Note that you can tap the "filter" icon in the top right corner to filter by Complete, Draft and Ready to Start, and No Entry inspections. If you need to inspect a unit that was initially inaccessible, simply select the unit that is in Draft or Scheduled, then tap "Start Inspection". This will remove the reason for no entry and you can go about the inspection as usual to complete it.
If a unit is marked as unable to be walked or entered, you can skip the rest of the inspection form in the DD app. Simply select the reason for no entry, and you will not need to fill out the remaining required items. Inspections that cannot be entered will be in Ready to Start or Draft status. A list of units that cannot be walked is available in the DD Progress Dashboard in Manage.
However, this functionality is not available in the legacy Inspections app.
Editing Completed Unit Walk Inspections
To edit completed unit walk inspections in the HappyCo platform, first locate the inspection you need to update. Use the filter options to view completed inspections, then select the one you want to edit. Tap the inspection to unlock it, make the necessary changes, and complete the inspection again. Keep in mind that template changes made during an ongoing inspection may impact the ability to edit that inspection, so it's best to review the 'Due Diligence Unit Walks' FAQ for more guidance on managing unit walk inspections.