Tasha Cobb
Articles
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Due Diligence: Adding Users & Managing Property Access
There are a few ways to add users to the Due Diligence platform and control which properties they can access. This article walks through each method so you can choose the right approach for your wo...
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DD Mobile App: How to Duplicate and Remove Sections
The Due Diligence Inspections (Happy DD) mobile app allows Administrators to duplicate or remove sections directly within a unit inspection. This is helpful when a unit's actual layout doesn't matc...
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DD Mobile App: No Entry Workflow
The Due Diligence Inspections (Happy DD) mobile app includes a built-in No Entry workflow that makes it easy for inspectors to mark units they can't access — without using workarounds or manual fol...
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DD Mobile App: Using the Mobile App with Limited or No Connectivity
The Due Diligence Inspections (Happy DD) mobile app is built to support inspections even when cell service or Wi-Fi is limited. However, unstable connectivity can affect app performance if the app ...
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Due Diligence: LFA Reporting Overview & Details
Due Diligence: LFA Reporting Overview & DetailsThe Lease File Audit (LFA) produces a suite of reports that summarize the audit's findings, compare rent roll data against what was recorded during th...
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Due Diligence: Unit Walk Reporting Overview & Details
Due Diligence: Unit Walk Reporting Overview & DetailsThe Unit Walk module produces a suite of reports that capture the condition of each inspected unit — including ratings, photos, comments, cost e...
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Lease File Audit: Bulk Updates
As you complete your Lease File Audit (LFA), you may want to review and refine data across multiple units to ensure your final reports are clear, consistent, and accurate. Reviewing and editing eac...
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Unit Walk: Editing Unit Inspection Templates
Inspection templates are the digital forms that guide your Due Diligence walks — they define what your inspectors see, rate, and photograph. Think of them as digital versions of the paper forms yo...
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Due Diligence: How to Create a Service Request
If you have a question or need to request a change related to your Due Diligence or Lease File Audit order, you can contact our team directly by creating a Service Request on your order.Service Re...
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Unit Walk: How to Identify and Remove Duplicate Unit Inspections
Duplicate inspections — two or more inspections showing up for the same unit in the Inspection list — are something Due Diligence teams occasionally run into. It's not a common issue, but when it d...