Tasha Cobb
Articles
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Due Diligence: How to Pull a Rent Roll from Your PMS
Uploading a well-structured rent roll is one of the most important steps in setting up your Due Diligence order — the better formatted your rent roll is, the faster our team can validate and proces...
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DD Mobile App: Troubleshooting Guide
If your walk team is running into issues with the Due Diligence Inspections (Happy DD) mobile app, this article covers the most common problems and how to resolve them — from access issues and logi...
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HappyCo: SSO Troubleshooting
Troubleshooting SAML Single Sign-On (SSO) Login IssuesIf you're seeing errors when trying to log into HappyCo via Single Sign-On (SSO), this article walks through the most common causes and how to ...
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Unit Walk: How to Setup Common Area Units
When your team needs to perform Common Area inspections on a per-building basis (for example, inspecting building exteriors separately for Building 1, Building 2, Building 3, etc.) adding dedicated...
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Due Diligence: How to Update Cost Sheets
Cost sheets are how the Due Diligence platform calculates the estimated repair and replacement costs for items inspected during your Unit Walks. This article covers what cost sheets are, the two ty...
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DD Mobile App: Applying Rating Values in Bulk
The Due Diligence Inspections (Happy DD) mobile app lets inspectors quickly apply a rating value (like Good, Repair, Replace, or N/A) to multiple inspection items at once. This significantly speeds...
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Due Diligence: Adding Users & Managing Property Access
There are a few ways to add users to the Due Diligence platform and control which properties they can access. This article walks through each method so you can choose the right approach for your wo...
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DD Mobile App: How to Duplicate and Remove Sections
The Due Diligence Inspections (Happy DD) mobile app allows Administrators to duplicate or remove sections directly within a unit inspection. This is helpful when a unit's actual layout doesn't matc...
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DD Mobile App: No Entry Workflow
The Due Diligence Inspections (Happy DD) mobile app includes a built-in No Entry workflow that makes it easy for inspectors to mark units they can't access — without using workarounds or manual fol...
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DD Mobile App: Using the Mobile App with Limited or No Connectivity
The Due Diligence Inspections (Happy DD) mobile app is built to support inspections even when cell service or Wi-Fi is limited. However, unstable connectivity can affect app performance if the app ...