This articles covers how to locate your call forwarding number and instructions for setting it up with your phone provider.
To locate your Call Forwarding number, follow these steps:
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Once you have logged into Call Complete, click on the Settings tab
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Select the Call Forwarding option
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The call forwarding number will be displayed on the left side of this screen
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Each property will have it's own unique Call Complete number
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To automatically forward unanswered calls to your answering service:
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Call your phone provider (for example, AT&T, Vonage, etc.)
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Please have your account number ready
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Ask to activate No Answer Forwarding to [Forwarding Number]
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Tell your phone provider the number of rings before forwarding the call (we recommend 3-4 rings)
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No Answer Forwarding will give you the opportunity to pick up the call within the first 3-4 rings
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The call will automatically get forwarded to your answering service if no one picks up after 3-4 rings
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You’re all set!