This article covers how to remove a user profile from either the Leasing or Maintenance team.

Please note: Users profiles can only deleted by a user with the Property Manager role.


To remove a user from Call Complete, follow the steps below:

  • Once you have logged into Call Complete, click on the Settings tab

  • Next, select either Leasing or Maintenance 

    • If the user exists on both teams, both profiles will need to be removed individually
  • Under Team Members, click on the user's name to open their profile


  • Scroll down and select the Remove Profile button

  • The system will then prompt you to verify the change


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