At HappyCo, we aim to create a collaborative and connected environment for all users, whether you're a resident, technician, property manager or administrator. This article outlines how profile sharing works within our platform, emphasizing the transparency and privacy of your information.

Profile Information Visibility

When creating an account on HappyCo, certain pieces of information can be shared to enhance communication and personalize the user experience. Here's what's shared and where:

  • Profile Image: Your profile image plays a crucial role in helping others recognize and connect with you. It may be displayed during resident communications and throughout all HappyCo products.
  1. Appropriate Content: Your image should be appropriate for a professional environment. Avoid using images that contain offensive, controversial, or inappropriate content.
  2. High-Quality Images: Use high-resolution images to avoid pixelation. Ensure your face is well-lit and easily visible, avoiding harsh shadows or bright glares.
  3. Neutral Background: Opt for a simple, neutral background that doesn't distract from your face. Solid colors work best to keep the focus on you!
  4. Face Visibility: Your face should be clearly visible in the image. Avoid wearing hats, sunglasses, or anything that obscures your face.
  5. Solo Photos Only: The profile image should contain only you, without other people or pets, to ensure clarity in identification.
  6. Appropriate Expression: A friendly and professional expression is encouraged.
  7. Dress Code: Wear what is in line with multifamily industry standards.
  8. Image Format and Size: Images should be uploaded in a JPEG or PNG format. The ideal dimensions are 400x400 pixels, with a maximum file size of 5MB.
  • First and Last Name: Your name is shared alongside your profile image to provide clarity on who you are. This is essential for facilitating interactions and ensuring that communications are directed appropriately.
  • Job Title: Job titles help contextualize your role and responsibilities. This is a new piece of data we will look to make available in the future.

How We Use Your Profile Information

Resident Communications: To maintain transparency and trust; communications with residents, such as announcements, messages, and service requests - we may share users:

  • Profile image
  • First Name
  • Job title

Privacy Measures

While we believe in the power of sharing to enhance connectivity, we also prioritize your privacy. Here's what we do not share:

  • Personal Phone Number and Email: Your contact details, such as your personal phone number and email address, remain limited to your company account. These details will not be displayed or shared with residents or co-workers, ensuring your privacy is safeguarded. Only administrators will have access to this information.

HappyCo is committed to fostering a positive and connected community while respecting your privacy. If you have any questions or concerns about profile sharing or privacy settings, please reach out to our support team for assistance.

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