Before you start
You need:
- The Happy Property Maintenance App (HPMA) on your mobile device
- The work order assigned to you
- Access to the property the work order is at
| Check | What to do |
|---|---|
| Assignment | HPMA shows the work assigned to you. Check in Manage that the work order is assigned to you. |
| Property access | You only see work at properties you have access to. An Admin can add the property under your user's Property Access in Admin Center. |
| Sync | If you've been offline, reconnect and give the app a moment. Changes sync on their own. |
| Failed sync | Check the sync activity screen in the app and tap Retry. |
| Archived unit or area | Work at archived units or areas doesn't show in the app. |