Residents are automatically notified when a service request is created, when a request status changes, and when the site team sends a message.
How to view notifications
- Open your email or SMS app to find a service request notification similar to the screens below:
- Each notification includes the current service request status, a link to a dedicated website with information like the scheduled service date and technician information when a service request has been scheduled, and a messaging area to communicate with the site team.