Residents are automatically notified when a service request is created, when a request status changes, and when the site team sends a message.

How to view notifications

  1. Open your email or SMS app to find a service request notification similar to the screens below:

  1. Each notification includes the current service request status, a link to a dedicated website with information like the scheduled service date and technician information when a service request has been scheduled, and a messaging area to communicate with the site team.

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