Residents can view service request status in several ways: SMS notifications, emails, and a dedicated website linked within each notification. 

How to view service request status

  1. Open your email or SMS app to find a service request notification similar to the screens below:

  1. Each notification includes the current service request status, a link to a dedicated website with information, like the scheduled service date and technician information when a service request has been scheduled, and a messaging area to communicate with the site team.


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