Completed inspection reports sync from HappyCo to Entrata as a PDF, and where each report lands in Entrata depends on how the inspection was created.
Use this reference to find a synced report in Entrata, or to see why an inspection report did not sync.
| How the inspection was created | Where the report lands in Entrata |
|---|---|
| Automatically scheduled (triggered by Lease From Date, Move-In, Move-Out, or Notice Date events) | The corresponding lease record, via the sendLeaseDocuments endpoint |
| Make Ready project inspection | The resident associated with the unit turn |
| Manually created (ad-hoc in HappyCo, outside an automated trigger or Make Ready project) | Does not sync to Entrata |
Manually created inspections do not sync
Inspections created ad-hoc in HappyCo, outside of an automated trigger or Make Ready project, do not sync to Entrata.
Inspection report sync timing
Completed inspection reports sync to Entrata near-instantaneously once the inspection is marked complete in HappyCo.
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