This article covers how to edit a user profile, including contact details and managing email notifications.

Additionally, it's important to note that admin users have the unique capability to update email addresses. This function is crucial for maintaining the integrity of user profiles and ensuring the accuracy of contact details.

Note: Only one user can be in the "Courtesy Officer" role. To assign this role to a new user, you must first change the current CO's role to something else.

If your property requires two Courtesy Officers, you will need to manually switch their roles based on their schedule for taking Courtesy calls. To do this, follow the steps above to edit the current Courtesy Officer's role to a different position, then assign the Courtesy Officer role to the other user. Repeat this process to switch between the two Courtesy Officers as needed.

To edit a user's profile and notifications, follow these steps:

• Once you have logged into Manage and selected your property, click on the Call Complete icon on the left side under Apps

• Then select the Profiles tab to view the Onsite Team

• Next, click on the name of the user that needs to be edited

• From this view you can now edit the name, role, phone number, and reset the password

• To enable email notifications, scroll down until you see the options under the Notifications title

• Toggle the Yes/No option to turn email notifications on or off based on the user's needs

• Once you have finished making changes, click the blue Save button in the lower right corner