This article covers how to change which user is listed as the Property Manager for an individual property in Manage.
Please note: The Property Manager can only be updated by HappyCo account administrators, or users that are currently listed as a Property Manager or Assistant Property Manager for the specific property in question.
To update the Property Manager, follow these steps:
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Once you have logged into Manage and selected your property, click on the Call Complete icon on the left side under Apps
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Then select the Profiles tab to view the Onsite Team
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Click the Manage+ button to the right of the Onsite Team title
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At the top of the Who is on your Onsite Team? list will be the current Property Manager
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Click on the Update button on the right side
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Once the Update Property Manager box opens, click on the name of the Property Manager to open the list of available users
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Please note: A user will only appear on this list if their profile in Call Complete currently has an assigned Role
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Users with their Role listed as Other, will not appear on this list
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Select the name of the new Property Manager and click on the blue Update button
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Once finished, click the X on the upper right side to exit this screen