This article covers how to set up a Special Announcement. This message will play after the general greeting message and be heard by anyone that calls into your property phone line.

To set up a Special Announcement, follow these steps:

• Once you have logged into Manage and selected your property, click on the Call Complete icon on the left side under Apps

• Then select the Profiles tab 

• Next to the Profiles title at the top, click on the dropdown box (this will default to Teams)

• Select the Community option

• Scroll past the Office Hours, and select the Additional Options button in the lower left side

• Next, click the drop down arrow next to Message under Special Announcement

• Select one of the preset options or Custom to create your own

• If you select Custom, a Custom Message box will appear beneath

• Enter your message and then click the Listen button to ensure it sounds correct

• Once you are satisfied with the message, scroll down and click the blue Save button

Please note: If you need to add a resident alert message that will only be heard for maintenance calls, please follow this guide instead.