Insurance is an important part of the renter's journey. Using Resident Portal, residents can easily purchase insurance or upload proof of an existing insurance policy.

Purchasing Insurance

Safely and conveniently purchase renter's insurance from one of our trusted providers. Applicants typically receive a policy in just a few minutes!

Web Portal

  1. Log into Resident Portal
    Log into the portal and navigate to the Here is What You Have Going On section.

  2. Start the Purchase Process
    Click the Click here to purchase or upload Insurance link. Then click on the Purchase Insurance button.

  3. Follow the Insurer's Steps
    Depending on which insurer your property manager uses, you will receive a series of steps to collect your information. Once you've successfully purchased your insurance, you can return to the portal.

Resident Portal App

  1. Open App
    Open the Resident Portal App. If you don't yet have the app, you can find it on the Apple App Store and the Google Play Store.

  2. Navigate to Insurance
    Navigate to More > Insurance.

  3. Start Purchase Process
    Click on Purchase Renter's Insurance to start.

  4. Follow the Insurer's Steps
    Depending on which insurer your property manager uses, you will receive a series of steps to collect your information. Once you've successfully purchased your insurance, you can return to the portal.

Uploading Proof of Insurance

 

Web Portal

  1. Log into Resident Portal
    Log into the portal and navigate to the Here is What You Have Going On section.

  2. Start the Upload Process
    Click the Click here to purchase or upload Insurance link. Then click on the Upload Insurance button.

  3. Add Policy Start and End Dates
    Enter the start date and the end date for the policy into the fields provided.

  4. Add Insurance Document
    Click on Click to Add Document and select your insurance document from your device. 

  5. Save Your Policy
    Click the Add button. Your policy will be submitted for a site team to review.

Resident Portal App

  1. Open App
    Open the Resident Portal App. If you don't yet have the app, you can find it on the Apple App Store and the Google Play Store.

  2. Navigate to Insurance and Start Your Upload
    Navigate to More > Insurance. Click on Upload Renter's Insurance.

  3. Enter Policy Details
    Enter the provider name and the start and end dates of the policy.

  4. Upload Policy Document
    Click on Upload Proof of Insurance. Select or take a photo or add a PDF of the insurance policy.

  5. Submit Your Policy
    Click the
    Submit button. Your policy will be submitted for a site team to review.

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