Setting up preauthorized payments saves you time and hassle and ensures you stay on top of rent payments.

They can be set up during your application or when you're a resident.

Note: If you delete your AutoPay details and sign up again within the same month, you will not be charged until the next month. This may cause you to miss a pay period, and you may incur late fees. We recommend you update your AutoPay details instead of deleting and re-entering them.

Setting Up AutoPay as an Applicant

Web Portal

  1. Opt into AutoPay
    When you reach the AutoPay step of the application, enter your banking information. You can find the necessary details on a blank cheque or by logging into your bank account online.



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    Please note that your payments will be automatically set to pay the full monthly balance for your lease. If you want to set up split payments with other leaseholders, you can do so once you sign a lease.
  2. Continue Your Application
    Click the Next button to continue your application.

Setting Up AutoPay as a Resident

Web Portal

  1. Log into the Resident Portal
    Log into the portal and navigate to the Set Up Pre-Authorized Payments Using AutoPay tile.

  2. Click to Get Started
    A new window will open. Click the Get Started button.

  3. Enter Banking Details
    Enter your banking information into the provided fields. You can find the necessary details on a blank cheque or by logging into your bank account online. Click the Continue button when you're done.

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  4. Select a Payment Option
    Select an option, then click the Continue button. See the Payment Options section of this page for more information.

  5. Review Information and Complete Setup
    Review your AutoPay details, and click the Yes, Looks Great! button when you're ready. You will receive a confirmation once the information is submitted.

  6. Read and Accept Terms and Conditions
    Read the agreement, and click the I Agree button when you're ready.

Resident Portal App

  1. Open App and Log In
    Open the Resident Portal app and log in.

  2. Navigate to Payments and Start Setting Up AutoPay
    Select Payments from the menu and click the Enable AutoPay button. A new screen will appear with additional information. Click the Continue button to progress.

  3. Read and Accept Terms and Conditions
    Read the agreement, and click the Accept button when you're ready.

  4. Enter Banking Details
    Enter your banking information into the provided fields and upload an image of a void check. You can find the necessary details on a blank cheque or by logging into your bank account online. Click the Continue button.

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  5. Select a Payment Option
    Select an option, then click the Continue button. See the Payment Options section of this page for more information.

  6. Review Information and Complete Setup
    Review your AutoPay details, and click the Looks Great! button when you're ready. You will receive a confirmation once the information is submitted.

Payment Options

Everyone's financial situation is unique, so we have multiple AutoPay options to suit your needs. Two options are available:

  • Option A: Pay the Total Monthly Balance
    This option allows you to pay all lease charges in a given month. This typically includes your rent, plus monthly charges (parking etc.). Variable costs, such as amenity deposits and late fees, may cause your balance to change from month to month.

    If you share a lease with others, you will be charged the total monthly balance divided by the number of leaseholders who have also chosen this option.

  • Option B: Pay a Specific Amount Every Month
    This option allows you to pay a fixed cost each month. Variable costs, such as deposits and late fees, may lead to a credit or outstanding balance on your account.

 

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