Once created, all maintenance tickets can be downloaded as PDF documents and printed. You can also generate reports for multiple completed work orders.
Steps for Printing Individual Tickets
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Navigate to Your Ticket
From the menu, navigate to Maintenance → Tickets and find the ticket you want to print.
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Generate and Save PDF
Click the Generate PDF button located near the top of the ticket details drawer. A PDF will open in a new browser tab. You may now save or print the ticket.
Generating Reports for Completed Work Orders
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Log into the Platform
Access your HappyCo, Manage, or Insights modules with your credentials.
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Apply Filters
Use the available filters to select your specific property and the date range for the completed work orders you want to include.
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Export the Report
Look for an Export or Generate Report option, which typically allows you to download in CSV or PDF format.
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Note on Limitations
Be aware that:- Default reporting might be limited to recent periods (e.g., last 3 months)
- You may need to adjust filters or settings for full date coverage
- If built-in reporting is limited, consider using the 'Print View' feature, exporting the list and formatting separately, or submitting a support ticket for extended reporting options