Property teams are able to generate a PDF document that summarizes an applicants entire application response audit history, including:
- The date and time an applicant/agent entered or modified a response
- The application question they are replying to
- The application response
Generating an application audit PDF
Application audit PDFs are only available when the application is in the Submitted status
- Navigate to the Review tab on an application
Under the People heading, select View application responses
- Select Generate Audit Trail PDF
- The PDF will open in a new browser tab where it can be viewed and/or downloaded
Understanding the Audit Trail PDF
Each applicant audit trail PDF includes all applicant responses and any subsequent changes made by either the applicant and/or a Property Team member. Each time the PDF is generated, it will reflect the current state of responses by that applicant.
Each response audit contains the following information:
- The application question, including the parent application section heading, and the application question
- The date and time a response was entered (represented in UTC)
- The actor (the individual who entered the response)
- The value (the applicant response)