When an application is submitted via a generic application link you can decide if they will be automatically assigned or if they will remain a pending state.
When enabled, automatic assignment randomly selects a leasing agent from a property's team and assigns the application to them.
When disabled, generic applications will remain in Pending Assignment status until claimed by an available agent.
- Open Automation
From the header, click the Gear icon and select Automation.
- Navigate to Delayed Unit Assignment Preferences
Open Company Preferences and navigate to Automatically Assign Generic Applications. Enable the toggle.
- Save Your Progress
Scroll the bottom of the page and click the Update Preferences button. Generic applications will now be automatically assigned to agents.