Yardi and Resident Portal Maintenance have different statuses for Maintenance tickets.

The following chart outlines the differences.

Resident Portal Maintenance Yardi
New Call
Reviewed Assessment
Scheduled Scheduled
Fixing In Progress
Fixed Work Completed
Parts Needed On Hold
Contractor Needed On Hold
Closed Work Completed
Acknowledged Scheduled
Deferred On Hold
Cancelled (No Issue) Cancelled
Cancelled (Duplicate) Cancelled
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