Yardi and Resident Portal Maintenance have different statuses for Maintenance tickets.
The following chart outlines the differences.
| Resident Portal Maintenance | Yardi |
|---|---|
| New | Call |
| Reviewed | Assessment |
| Scheduled | Scheduled |
| Fixing | In Progress |
| Fixed | Work Completed |
| Parts Needed | On Hold |
| Contractor Needed | On Hold |
| Closed | Work Completed |
| Acknowledged | Scheduled |
| Deferred | On Hold |
| Cancelled (No Issue) | Cancelled |
| Cancelled (Duplicate) | Cancelled |