When a showing time doesn't work for a prospect or a site team, it's easy to cancel.
Steps
- Open the Showing
From the menu, click Prospects → Showings. Find and open the showing you wish to cancel, then click the Cancel Booking button. A modal will appear. - Add a Reason
Enter a reason for cancelling the showing. - Cancel
Click the Cancel Showing button. The showing is now cancelled, and the prospect will receive a cancellation notification.