When a showing time doesn't work for a prospect or a site team, it's easy to cancel.


  1. Open the Showing
    From the menu, click Prospects → Showings. Find and open the showing you wish to cancel, then click the Cancel Booking button. A modal will appear.

  2. Add a Reason
    Enter a reason for cancelling the showing.

  3. Cancel
    Click the Cancel Showing button. The showing is now cancelled, and the prospect will receive a cancellation notification.
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