Throughout a lease, a resident will progress to several different statuses. The table below breaks down what each status means and what causes the status to appear.

Status Description
Missing Email There is no email on file for this resident.
Not Invited The resident has not yet been invited to the resident portal.
Inviting

The resident invitation is queued for delivery.

Invited The resident has received an invitation.
Active

The resident has completed portal registration and has logged in.

Inactive The resident no longer has an active account.
Was this article helpful?
0 out of 0 found this helpful