Property Team members assigned to a Property receive an email notification when residents book an amenity for the same day, or change an existing amenity booking to start during that same day.

Keeping track of in-demand amenities can be challenging and knowing when they're in use is crucial to a good resident experience (for example, your Property Team might want to schedule cleaning in between bookings).

Steps

1. Navigate to an Amenity
   If it's not already open, go to Community → Amenities in the menu and select the amenity you want to edit.
   
   
2. Click on the Details Tab
   The Details tab will be open by default when you edit an amenity. If it's not open, click on the tab.
   
   
3. Enable Same Day Booking and Modification Notice
   Set the Same Day Booking and Modification Notice to the active position.
   
   
4. Assign Property Team Members
   Assign the property team members who need to receive the same day booking and modification notifications to the property. These team members should have the 'Amenity Booking Notifications' toggle turned on in their individual user preferences.
5. Save Your Change
   Click the Save button. If a resident books an amenity within the same day, or modifies an existing amenity booking to now start on that day, a notification will be sent to property team members who have opted in to amenity notifications.

Additional Considerations

To ensure your team members are notified whenever a resident books, modifies, or cancels an amenity reservation, you also need to configure the following settings:

1. Ensure the 'Email Notifications' toggle is on for the individual amenity.
2. Turn off the 'Send 24 Hour Amenity Notifications to Property Emails' toggle in the company preferences. This will ensure the notifications are sent directly to the assigned agents instead of the general property contact details.