Some maintenance tickets require more than one action to resolve. These actions can be documented using the Tasks feature within Maintenance. Tasks will appear in the form of checklists for maintenance team members.

Adding a Task

  1. Navigate to the Tasks Tab of a Ticket
    Click on the Tasks tab of an open Maintenance ticket.

  2. Add a Task
    Click the Add Task button.

  3. Enter Task Name
    Enter your task name into the Task input. Click the Return key on your keyboard or cursor out of the input. Your task is now saved.

Deleting a Task

  1. Navigate to the Tasks Tab of a Ticket
    Click on the Tasks tab of an open Maintenance ticket.

  2. Delete the Task
    Click the Trash icon next to the task you want to delete. Your task is now deleted.

Re-Ordering a Task

  1. Navigate to the Tasks Tab of a Ticket
    Click on the Tasks tab of an open Maintenance ticket.

  2. Drag a Task to Your Desired Position
    Place your cursor on the handle of the task (two stacked horizontal lines) and drag your task above or below another task. Release your cursor. Your task order is now adjusted.
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